Working in partnership

Norwood worked with Hackney Learning Trust to deliver £800,000 of educational support

Norwood’s teaching service, Binoh, which includes one-to-one specialist tuition in literacy, numeracy and Jewish studies for children up to the age of 19 who have additional or special educational needs, was predominantly delivered to the orthodox Jewish community at school or at our Somers Children and Family Centre in Stamford Hill, Hackney.


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Norwood put quality assurance systems in place


Norwood began the process of establishing a set of quality assurance systems to enable us to provide consistently excellent quality of care, support and opportunities to adults we support by formalising what we do and identifying best practice.

Norwood’s quality assurance systems enable us to demonstrate that we are meeting the standards set by legislation in providing safer, responsive, well-led, effective and more caring services, which are also open and transparent.

Chris Beard, Project Manager for Compliance


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Norwood and the NHS achieved vital health outcomes


In continuing our partnership with the NHS to provide health clinics offering immunisations, child health and development reviews, and adult exercises classes at Somers Children and Family Centre in Hackney, Norwood improved the wellbeing of a community that doesn’t engage with mainstream services.


Could we please have more clinics like these? They are convenient, ‘heimishe’ and very relaxed.

Mum using the health clinic at Somers Children and Family Centre


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Norwood and UJIA supported 8 people with learning disabilities to visit Israel

Norwood’s annual Birthright tour of Israel gave eight young adults with learning and physical disabilities the chance to take part in an educational and spiritual trip of a lifetime.

Each individual’s complex needs necessitated months of preparation to ensure that accessibility, transportation, dietary requirements and medical concerns were addressed.


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Norwood began developing our staff of the future

Norwood contributed to JCoSS’s Health and Social Care BTEC course and offered volunteering opportunities to its students to build their skills and confidence, as well as providing work placements in social work to university graduates.



Nicky and Umer, sixth-form students at Norwood’s Pears Special Resource Provision at JCoSS, approached each and every task with the same level of enthusiasm. They’ve dedicated their time to making a difference and we’re very proud of them.

Gloria Stoll, Norwood Volunteering Development Officer


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Universal database improved people’s care


Norwood’s services started to make greater use of Unite, which stores information about our services and the people we support. It enabled staff, with relevant access permissions, to support people better in our accommodation services.

I’ve enjoyed the challenge of finding my way around the Unite database. I received great training and welcomed the introduction of the referral form on the system, which will enable the team to streamline the referral process. The organisation is striving for a paperless system and Unite is a versatile, multi-functional tool to aid this process.

Joanne Waterman, Service Specific Administrator – Family Support, Kennedy Leigh Family Centre


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