Enabling choice for adults with learning disabilities

Norwood accommodation service ranked in the top 1 per cent of adult social care homes in England

Our residential accommodation service at 30 Old Church Lane in Stanmore received an ‘Outstanding’ rating from the Care Quality Commission (CQC) – one of only 60 services in England to achieve this standard.

An outstanding feature of 30 Old Church Lane was the work the service did in providing, supporting and safeguarding people to maintain and have consensual, loving, caring and safe relationships in-house or with people in the community. Another outstanding feature was the time spent in developing the service, using innovative strategies to help people with gaining independence skills and supporting people to achieve their full potential.

Taken from a summary of the CQC report


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18 families benefited from free transition workshops

Norwood’s free information workshops for carers and parents of young people with learning disabilities, covering everything from benefits entitlement to housing options, provided the necessary support, advice and signposting to make the difficult transition into adulthood much smoother for 18 families and their children.

Amanda gave us practical advice on how to approach Employment and Support Allowance and Personal Independence Payments, for example, and gave us very useful handouts. She spoke with us not at us, which made it very much a two-way discussion and so I think all the attendees’s issues were addressed. It was also immediately clear that hers was an authorative voice – clearly a real specialist.

Parent who attended the benefits workshop


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Plans to improve Ravenswood continued

Large-scale plans for redeveloping Ravenswood, which will create new accommodation, including specialist dementia and autism accommodation, and services for adults with learning disabilities, continued to progress throughout 2015/16.

Ravenswood Village


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Norwood supported over 250 adults in accommodation services


Norwood supported 168 adults in our residential services and 86 in our supported living services. Many of them display complex and challenging needs and our staff work innovatively to help support each person to live the life they choose.

I really like living here. It’s calm and relaxed and I like my housemates, Howard and Richard. The staff are nice too. I go to a music group, drama and do arts and crafts. I also do cooking. I enjoy our Shabbat Friday night dinners.

Simon, tenant at Norwood’s supported living accommodation in Borehamwood


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Assistive technology was enhanced across the charity

Norwood extended the benefits of assistive technology to a higher number of people in our services, greatly enhancing the lives of the people we support by improving their wellbeing through monitoring, providing them with more communication tools, and enabling them to enjoy independent control over their environment.

Assistive technology also helped to achieve greater efficiencies in the care we provided to…


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