Elaine KerrAs Chief Executive of the UK’s largest Jewish children, family and learning disability charity, I’m proud of Norwood and the many things we’ve achieved in 2015/16. I feel confident that with the support of our donors, Norwood will remain a sustainable and significant provider of high-quality services, and continue to go from strength to strength.

Elaine Kerr, CEO

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Our impact

This is how we have made a difference over the past year

Offering family support

Providing educational support

Enabling choice for adults with learning disabilities

Building our workforce’s skills

Working in partnership


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Offering family support

Over 3,000 children and families gained invaluable support, advice and information


More than 3,000 people accessed our children and family services, which enabled them to cope better with issues including family breakdown, mental health, parenting and bereavement.

We see very vulnerable families coming to us for support. Family breakdown is the reason for a high proportion of our family support cases – and specifically the impact of parental separation on the children. We support children in a holistic way, so we will work also with the child’s school, GP, and CAMHS (Child and Adolescent Mental Health Services), with the parents’ consent.

Ravi Walters, Family Support Manager


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269 families benefitted from social work

Children from 269 families were safeguarded by Norwood’s social workers, who worked with vulnerable children dealing with mental, physical and sexual abuse, family breakdowns, behavioural issues, addiction and bereavement.

Thank-you letters from a mum and child who used Norwood’s social work service



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Norwood improved vulnerable children and families’ life chances



Norwood refocused our family support work by introducing an Early Intervention manager and team to identify children and families who might be at risk of running into difficulties, and to provide timely and effective support to prevent problems escalating.

I am confident that by developing and implementing an Early Intervention strategy, Norwood will be able to provide a range of collaborative, efficient and timely support services for children and families.

Madeleine Levy, Early Interventions Manager


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32 children thrived after attending Norwood’s Stepping Up course

Children with social and emotional difficulties emerged as confident and self-assured young people after expressing their feelings and sharing experiences during Norwood’s Stepping Up eight-week course and four-day intensive summer course.

Thank-you letter from a mum whose child participated in our Stepping Up course



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