WELCOME TO NORWOOD’S 2015/16 ANNUAL REVIEW “ As Chief Executive of the UK’s largest Jewish children, family and learning disability charity, I’m proud of Norwood and the many things we’ve achieved in 2015/16. I feel confident that with the support

Our impact This is how we have made a difference over the past year Offering family support Providing educational support Enabling choice for adults with learning disabilities Building our workforce’s skills Working in partnership   Scroll down to read more

Offering family support Over 3,000 children and families gained invaluable support, advice and information More than 3,000 people accessed our children and family services, which enabled them to cope better with issues including family breakdown, mental health, parenting and bereavement.

269 families benefitted from social work Children from 269 families were safeguarded by Norwood’s social workers, who worked with vulnerable children dealing with mental, physical and sexual abuse, family breakdowns, behavioural issues, addiction and bereavement. Thank-you letters from a mum

Norwood improved vulnerable children and families’ life chances   Norwood refocused our family support work by introducing an Early Intervention manager and team to identify children and families who might be at risk of running into difficulties, and to provide

32 children thrived after attending Norwood’s Stepping Up course Children with social and emotional difficulties emerged as confident and self-assured young people after expressing their feelings and sharing experiences during Norwood’s Stepping Up eight-week course and four-day intensive summer course.

Providing educational support Over 500 pupils benefitted from educational support services Norwood supported over 500 children and young people through our integrated educational support packages, providing a multi-disciplinary menu of services, flexibility and covering a range of special educational needs

Norwood enhanced its education services   We offered school consultations for early identification of need with our education psychologists; joint speech and language therapy and occupational therapy screenings; specialist services for children with autism, dyslexia and dyscalculia; therapeutic groups for

Norwood worked in over 60 schools and supported 550 teachers Norwood’s education support services offered therapeutic and specialist teaching programmes to children with special educational needs and disabilities in over 60 schools and delivered specialist and whole-school training and advice

Enabling choice for adults with learning disabilities Norwood accommodation service ranked in the top 1 per cent of adult social care homes in England Our residential accommodation service at 30 Old Church Lane in Stanmore received an ‘Outstanding’ rating from the Care Quality Commission (CQC)

18 families benefited from free transition workshops Norwood’s free information workshops for carers and parents of young people with learning disabilities, covering everything from benefits entitlement to housing options, provided the necessary support, advice and signposting to make the difficult

Plans to improve Ravenswood continued Large-scale plans for redeveloping Ravenswood, which will create new accommodation, including specialist dementia and autism accommodation, and services for adults with learning disabilities, continued to progress throughout 2015/16.   Scroll down to read more

Norwood supported over 250 adults in accommodation services Norwood supported 168 adults in our residential services and 86 in our supported living services. Many of them display complex and challenging needs and our staff work innovatively to help support each

Assistive technology was enhanced across the charity Norwood extended the benefits of assistive technology to a higher number of people in our services, greatly enhancing the lives of the people we support by improving their wellbeing through monitoring, providing them

Over 5,500 training sessions improved staffs’ skills Our staff received a total of 5,642 training sessions, some of which were mandatory, enabling them to have the skills to provide our high-quality services safely and effectively. An increasing number of these

27 new Norwood managers enhanced their skills Twenty-seven new or newly appointed Norwood managers attended the charity’s new management development programme, Evolve, which aims to equip managers with the essential knowledge and skills to be successful in their new roles.

Norwood made huge savings on recruitment 250 young people gained volunteering experience   Norwood reduced its recruitment costs by £66,000 by directly recruiting over 330 staff and bringing our recruitment advertising in house. We also appointed a new Mobile Recruitment

Working in partnership Norwood worked with Hackney Learning Trust to deliver £800,000 of educational support Norwood’s teaching service, Binoh, which includes one-to-one specialist tuition in literacy, numeracy and Jewish studies for children up to the age of 19 who have

Norwood put quality assurance systems in place Norwood began the process of establishing a set of quality assurance systems to enable us to provide consistently excellent quality of care, support and opportunities to adults we support by formalising what we

Norwood and the NHS achieved vital health outcomes In continuing our partnership with the NHS to provide health clinics offering immunisations, child health and development reviews, and adult exercises classes at Somers Children and Family Centre in Hackney, Norwood improved

Norwood and UJIA supported 8 people with learning disabilities to visit Israel Norwood’s annual Birthright tour of Israel gave eight young adults with learning and physical disabilities the chance to take part in an educational and spiritual trip of a

Norwood began developing our staff of the future Norwood contributed to JCoSS’s Health and Social Care BTEC course and offered volunteering opportunities to its students to build their skills and confidence, as well as providing work placements in social work

Universal database improved people’s care Norwood’s services started to make greater use of Unite, which stores information about our services and the people we support. It enabled staff, with relevant access permissions, to support people better in our accommodation services.

A year of fundraising Twenty-two runners raised an outstanding £80,000 for Norwood after completing the Virgin Money London Marathon. Over 330 business leaders raised a record-breaking £135,000 at Norwood’s annual Private Equity Dinner at London’s Savoy Hotel. Norwood’s annual Property

Where our money came from RECURRENT INCOME £33.3 MILLION £20.8 million62.5% Fees and grants for our learning disability services £9.4 million28.2% Fundraising £1.9 million 5.7% Fees and grants for our specialist Educational Support Service £1.0 million3% Legacies £0.2 million0.6% Fees

How we spent our money RECURRENT EXPENDITURE £35.1 MILLION £25.8 million73.5% Learning Disability Services £3.8 million10.9% Fundraising £3.6 million 10.2% Specialist Education Support Service £0.1 million0.3% Legacy management £1.8 million5.1% Children and Family Services

Our people Patrons Patron – Her Majesty The QueenPatron of Children’s Services – Cherie Blair CBEPatron of Adult Services – Norma Brier OBEPatron of Volunteering – Chief Rabbi Ephraim Mirvis   Presidents Joint PresidentsLord Mendelsohn and Lady Mendelsohn CBE Honorary

Thank you We would like to thank all our supporters, and especially those listed below, for their generous donations over the last financial year (April 2015 to end of March 2016).   Benefactors Lily Bluston Settlement The Estate of Marc

© Norwood Ravenswood is a company limited by guarantee registered in England and Wales under no. 3263519 and registered as a Charity no. 1059050. Registered office: Broadway House, 80-82 The Broadway, Stanmore HA7 4HB