Support Worker

With around 1250 passionate and committed staff, we deliver high quality services across a spectrum of age, need and ability.

Norwood is as devoted to our staff as we are to the people we look after. We offer a strong career progression, training and support to improve your skills. We have a range of care homes across London, and a major centre in Berkshire, plus our Head Office in North London.

Each and every role in Norwood is an essential part of the vital support services we offer.

Job Description

The Tager Centre is home for 16 people on the Autistic spectrum. The building is split into four flats where 4 people live in each.

The environment is very homely but can be seen as sparse but overall this meets the needs of the people. Each flat hasa communal area and a separate dining room with a small kitchen to enable people we support to make their own snacks. Bedrooms have an adjoining bathroom enabling people to have space and time, ensuring their rituals and routines are respected.

The people in Tager also benefit from a large activity garden that consists of raised beds to do their gardening and a summer house to relax in after spending time on the gym equipment.Our people are supported on a 1:1 staffing ratio and two require 2 staff throughout their waking day and all people have a structured time table that offers a variety of activities.

It’s very important that staff working in Tager have some knowledge of Autism as well as working with those who have a learning disability. Staff work 36hrs a week doing three long days, there is opportunities for overtime.

Our people welcome visitors but we need notice so please feel you can contact us to have a look around and hear more about this exciting job.

  • To maintain a hygienic Kosher kitchen.
  • To ensure that food purchased, stored, prepared and served is safe for consumption.
  • To maintain all aspects of the kitchen, including stock, cleaning & disposal of waste as set by the Food Hygiene Regulations.
  • To plan and serve well-balanced nutritious meals, taking into account the menu of the day, special dietary needs, vegetarian options and individual care plans.
  • To ensure the timely preparation of food for all meals and functions as required.
  • To ensure the kitchen is cleaned after meals are served.
  • To ensure periodic cleaning of the kitchen, as defined in the cleaning schedule, is completed.
  • To record and report all Food Hygiene Regulation required checks, including food temperatures, fridge and freezer temperatures, opening and closing checks.
  • To order all food stock required.
  • To undertake a weekly stock rotation.
  • To manage, and work within the allocated budget.
  • To identify and inform administration assistant of cleaning material and equipment required.
  • To attend training courses as necessary.
  • To attend staff meetings of a minimum 6 per year.
  • To attend regular supervision and annual appraisal.
  • To carry out any other task as directed by the RHM.
  • To liaise with relevant professionals, e.g. dieticians etc.
  • To wear the designated uniform and maintain a clean and tidy appearance.
  • Health & Safety
  • To be aware of and comply with the safe working practices as laid down under the Health & Safety at Work Act and the Food Hygiene Regulations.
  • To be aware of and comply with Food Hygiene Regulations.
  • To participate in fire drills and attend fire instruction as required.
  • General
  • To work within the context of all the organisation's policies & procedures.
  • To work collaboratively with volunteers to ensure that their contribution enhances quality of service provision and support across the organisation.
  • To take all reasonable care of the health and safety of her/himself and of other persons who may be affected by her/his acts or omissions.As regards to any duty or requirement imposed upon the organisation by or under any of the relevant statutory provisions, to co-operate with the organisation as far as it necessary to enable that duty or requirement to be performed or complied with.To report to the Health and Safety Manager either serious risks or your concerns over safety issues.
  • To work in a way consistent with the principle of equal opportunities, and anti - discriminatory practice.
  • To maintain standard of dress that is appropriate to the role and in accordance with the organisation’s dress policy.
  • To work within the context of a Jewish organisation and enable users to take full part in a Jewish way of life by being culturally sensitive to their needs.
  • To be aware of and sensitive to the impact of class, gender, race and prejudice on attitudes, professional relationships and professional judgement and be willing to intervene.
  • To maintain confidentiality at all times and to ensure respect for, proper observance of and adherence to the organisation's confidentiality policy for all staff.
  • To undertake appropriate training as agreed with the Service Manager.
  • 10.To undertake any other duties, which are consistent with the post.
  • 11.To work in any other organisational location if necessary.

This job description is subject to periodic review and it is expected the post holder will contribute to the active development of the role as the needs of the Organisation alter.Opportunities to work flexibly in other parts of the organisation may from time to time become available and, in order to contribute to the organisation’s aims and share areas of expertise and knowledge, as well as ensure continuous personal development, the post holder is expected to actively seek such opportunities by talking to your line manager about such possibilities on a regular basis.

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the service


  • The opportunity to work for a leading UK charity

  • Generous annual leave entitlement

  • A challenging and varied role

  • A supportive team

This post is subject to an enhanced Disclosure and Barring Service (DBS) disclosure.

Norwood is a disability confident employer. This means we are committed to employing people with disabilities.

Patron: Her Majesty The Queen.

Registered Charity No: 1059050.

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The Job Details






Job Type: 

Permanent - Full Time

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